Uninstalling DONATION

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Uninstalling DONATION

If for any reason you decide you do not want to use DONATION, you can uninstall it. Please do not uninstall and reinstall DONATION in an attempt to resolve problems you encounter. In our experience, this is seldom helpful, and there is a chance it could be harmful. Instead, contact us and let us know what your problem is, so that we can help you resolve the problem.


Unless you are positive that neither you nor anyone else from your organization will ever want to use DONATION again in the future, you should make sure that you have a good backup of the DONATION database before doing the uninstall.


To uninstall DONATION, just go to Control Panel, and select Programs and Features. You will see DONATION on the list. Click on it, and then click on the "Remove" or "Uninstall" button.


It will confirm that you want to uninstall it, then begin the uninstall.


It may ask you whether you want to delete some shared files. These are the Firebird database and PowerBuilder support files. If you are sure that you have no other applications (such as our ACCOUNTS program) that use these files, you can agree to delete them.


Completing the Cleanup After an Uninstall


In most cases, uninstalling DONATION will still leave a few files in the installation directory (usually C:\Program Files (x86)\Donation or C:\Program Files\Donation) and the Data Directory. This is due to technical limitations in the installation program. If you have uninstalled DONATION because you are positive you do not want to ever use it again, you can delete both of those entire directories after the uninstall has completed. (There is actually a message about that at the end of the uninstall process.)


Uninstalling the Local Network Server Version of DONATION


If you are running the Local Network Server Version of DONATION, and are sure you do not want to use it again, and if in addition you are sure that you are not running any other applications that use the Firebird Server database software, you can also uninstall the Firebird Server from Add or Remove Programs. It will show as "Firebird 2.0.3" in the list of installed programs.


However, if you have version 3.11 or higher of DONATION, you may be prompted to uninstall the Firebird Server as part of DONATION's uninstall process. If you do get that prompt, and answer Yes, then you don't have to separately remove it with Control Panel.


Uninstalling the novaPDF Printer Driver


If you have not purchased an individual license for the novaPDF printer driver (used for Saving Reports, Receipts and Letters as PDF Files), you may want to uninstall it after uninstalling DONATION. The DONATION uninstall program will prompt you as to whether to uninstall the novaPDF printer. If you answer No to that and still want to uninstall it later, you can do that via an Uninstall menu option on the novaPDF Professional Desktop 5 menu under Start ⇒ Programs on your computer.



This topic was last edited on Jul 30, 2022