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There are four ways that I would recommend to resolve problems with the DONATION program, and to answer questions about it:
Note: Personal support is only available to users who have paid for the program or purchased an annual support and updates renewal within the last year, or are still in their initial 60-day evaluation period for the paid versions, or the first 30 days after installation for the free Lite version.. This includes support by email, and by phone. General questions that will be of interest to many users will always be answered on the Support Forum, but if you post an individual question that only applies to your situation, again you will have to be a paid user or still be in your evaluation period in order to receive an answer.
You may contact me in any of the following manners:
I hope that the program is so simple that there should be very few problems that this manual and a bit of experimenting will not solve.
Please be sure to report any bugs you feel you find in the program to me, and I will try to fix them (if I agree that they are bugs!) within a reasonable period of time. I would also be pleased to hear enhancement requests, to add or improve features. I do not promise to add any such requests to the program though, only to consider them. Both bugs and feature suggestions can be reported through email or the Support Forums.