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A couple of places in the program need to send an email to Software4Nonprofits.com. Currently those places are both related to software licensing, and are for requesting a License Key for your organization, or requesting an Evaluation Extension (for longer than the normal 60-day evaluation period).
When you use either of those options, the "Send Email" window comes up. The Subject line and Body of the email will already have been filled in for you with the required contents, though you can edit them if required. (However, one of the things that is displayed in the Body is your Organization Name, as taken from Maintenance à Organization Info. Do not change that in a License Key request email, because the License Key needs to correspond exactly to your Organization Name, both in the spelling and in the capitalization. So, if you change it, and I send you a License Key that corresponds to your change, it will not work properly when you install it into the program!)
There are two options for how to send the email:
| 1. | If you have an Internet connection on your computer: Use the default radio button option, "Send this exact email using a web form on the Software4Nonprofits.com web site" (which is already selected for you), and click Send. That will invisibly send the contents of the email to a form on the Software4Nonprofits.com web site, which in turn actually sends a real email to me.
For this option, you also need to fill in the From Name and Email, at the top of the "Send Email" window, changing them from the default values ("Your Name" and "YourEmail@Address.com") that may come up when the window opens. However, it will re-use any previously used From Name and Email address. If this window hasn't been used before, the program tries to determine your Name and Email address from an Outlook, Outlook Express or Thunderbird profile if you use one of those email programs.
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| 2. | If you DO NOT have an Internet connection on your computer: In this case, there is no way to send the email directly, so it's a bit complicated. Select the radio button "Copy this email to the clipboard, so that you can save it in a file, and then send the email elsewhere", then click Send. (You don't have to fill in the From Name and Email for this option.)
What this does is put the contents of the email into the clipboard (the place Windows uses for doing Copy and Paste). After this, please follow these steps to send the email: |
| • | Open up any program that you can save a text file in, such as Word, WordPerfect, or Notepad, on your computer. |
| • | Paste the email that is on the clipboard into that program, by pressing Ctrl-V or using the Edit à Paste menu option in that program. |
| • | Save that into a file (say, Email.doc, if you are using Word). |
| • | Copy that file onto something that you can take to another computer that does have an Internet connection, e.g. a diskette, writeable CD, or a USB memory key. |
| • | On the other computer that has the Internet connection, open up that file from the diskette, CD or USB memory key. |
| • | Highlight the contents of the email with your mouse, then press Ctrl-C or use the Edit à Copy menu option to copy it to the clipboard. |
| • | Open up your email program, or connect to your web-based email (like Hotmail, GMail or Yahoo mail), and start a new email. |
| • | Paste the email from the clipboard into the body of the email that you have started, by pressing Ctrl-V or using the Edit à Paste menu option. |
| • | The email that you have pasted in includes the To: address and the Subject line. Copy those out of the body of the email into the appropriate places in your email that you are sending, then Send the email. |
There is actually a third option, if you don't have an Internet connection on your computer. Just go to another computer that has an Internet connection, and manually type in at least roughly the same email that was displayed in the "Send Email" window, and send it to the same To: address that was displayed (info@software4nonprofits.com). However, please be very careful to include your exact Organization Name from Maintenance à Organization Info, with the correct spelling and capitalization, because as mentioned above, if this does not match, your license key that I send you back will not work.
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