Privacy Policy

S4NP Corporation is the sole owner of the information collected through our Services. We do not sell your personal information to third parties. We will not share, sell, or rent this information to others in any way other than as disclosed in this policy, except in connection with a transfer of the entire business or as required by law or court order.

We collect personal information you voluntarily provide when you register for our Services, make a donation or purchase, process a transaction, contact us, or respond to surveys. This may include your name, address, email address, phone number, and payment information. Credit card data submitted through is processed and tokenized by Forward and is never stored on our servers in unencrypted form.

We also collect non-personally identifiable information such as IP addresses, browser type, and usage data to analyze trends, administer our sites, and gather broad demographic information. We do not link IP addresses to personally identifiable information.

When organizations (“Account Holders”) use DONATION Pro, their supporters and end users may submit data through campaigns, forms, and other features. This data (“Account Holder Data”) remains the property of the Account Holder. We process Account Holder Data on behalf of Account Holders as a data processor. When you interact with a campaign—donating, registering, volunteering—your personal data is provided to the Account Holder of that campaign. Account Holders are not bound by this Privacy Policy; please review their privacy practices before submitting information.

Certain data may have been migrated from the former Flipcause platform in connection with S4NP Corporation’s acquisition of Flipcause assets. Any such migrated data is now governed exclusively by this Privacy Policy. The migration of data was performed as a convenience to facilitate continuity of service and does not constitute an assumption of any obligations, liabilities, or commitments of Flipcause, Inc. or its affiliates. If you have questions about migrated data, please contact us at info@Software4Nonprofits.com.

The Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete it promptly. If you believe a child under 18 has provided us personal information, please contact us at info@Software4Nonprofits.com.

When you register, we send you a welcoming email. You may occasionally receive information and update announcements by email. We will send service-related notices that cannot be unsubscribed from while your account is active. For desktop product users (ACCOUNTS and DONATION Standard), we will email payment reminders for annual fees. You may opt out of marketing communications at any time by clicking “unsubscribe” or emailing us at info@Software4Nonprofits.com.

We share transaction-related data with Forward to process payments, prevent fraud, and comply with financial regulations. We may also engage other third-party service providers (e.g., hosting, fraud prevention) who may receive personal information in connection with their functions.

We may disclose personal information if required by law, subpoena, court order, or government request, or in good faith belief that disclosure is necessary to protect rights, safety, or property.

If any information related to you or your organization changes, or if you no longer wish to use our Services, we offer to correct, update, or remove any personal or organizational data that you have provided to us. This can be done by emailing us at info@Software4Nonprofits.com. You may also request deletion of your personal data; upon verification, we will delete it except where retention is required to detect fraud, comply with legal obligations, or for other lawful internal purposes.

We retain personal information for as long as your account is active or as needed to provide the Services. After account closure, we retain personal data for a reasonable period to comply with legal obligations, resolve disputes, enforce our agreements, and meet regulatory requirements. Charge Data (persistent transaction logs) is retained as required by law and financial regulations. Non-personal and aggregated data may be retained indefinitely

We use commercially reasonable efforts to secure your information, including encryption, firewalls, and access controls. All payment data is processed and stored by Forward under Tier 1 PCI DSS compliance standards. Sensitive information such as credit card numbers is transmitted via SSL technology. Only employees who need information to perform a specific job are granted access to personally identifiable information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

When you choose to use your Gmail account to email reports or database backups through the product, authentication follows the OAuth 2.0 standard. You grant our products permission to send emails on your behalf; our products use this permission only when you invoke menu options that send emails.

We use cookies to store visitor preferences and optimize the user experience by customizing content based on browser type and other information. You can control cookies through your browser settings, though disabling them may affect site functionality.

Our data processing facilities are located in the United States. By using the Services, you consent to the transfer of your information to the United States. We comply with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework. If you are a resident of the EU, UK, or Switzerland and have a complaint about our data handling, please contact us at info@Software4Nonprofits.com. Unresolved complaints may be referred to JAMS at no cost to you.

Under the California Consumer Privacy Act and California Civil Code Sections 1798.83–1798.84, California residents may request disclosure of personal data shared with third parties for direct marketing purposes. To make such a request, contact us at info@Software4Nonprofits.com.

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised date. For material changes, we will notify Account Holders via email within 48 hours. Your continued use of the Services after changes constitutes acceptance.