Last Updated: March 26, 2026
The Software4Nonprofits website located at https://software4nonprofits.com/ and all related products and services—including DONATION Pro™, DONATION Online™, DONATION Standard and OnDemand, ACCOUNTS Standard and OnDemand (collectively, the “Services”)—are owned and operated by S4NP Corporation, a Delaware corporation (“Company”). Certain features may be subject to additional guidelines, terms, or rules, which will be posted in connection with such features and are incorporated by reference into these Terms.
These Terms of Use describe the legally binding terms and conditions that govern your use of the Services. By using the Services, you agree to be bound by these Terms and represent that you have the authority and capacity to enter into them. If you agree on behalf of an organization, “you” and “your” refer to that organization. You must be at least 18 years of age to use the Services. If you do not agree, do not use the Services.
These Terms require the use of binding arbitration on an individual basis to resolve disputes and limit available remedies.
S4NP Corporation acquired certain assets of Flipcause, Inc. pursuant to a sale under Section 363 of the U.S. Bankruptcy Code. S4NP Corporation is a separate legal entity from Flipcause, Inc. and its affiliates. S4NP Corporation has not assumed and does not assume any obligations, liabilities, debts, or commitments of Flipcause, Inc. or any of its affiliates, whether arising before, on, or after the date of the asset acquisition, including but not limited to any claims, disputes, refund obligations, account balances, chargebacks, or other liabilities relating to the former Flipcause platform or services.
Any prior terms of service, privacy policies, user agreements, or other contracts between you and Flipcause, Inc. are not binding on S4NP Corporation and are fully superseded by these Terms with respect to the Services. Your use of the Services following the transition is governed exclusively by these Terms of Use and the accompanying Privacy Policy. If you previously held an account on the Flipcause platform, your continued use of the Services constitutes acceptance of these Terms.
DONATION Pro is an online fundraising platform where Account Holders run campaigns, accept donations, sell event tickets, recruit volunteers, and process payments. DONATION Online is the web-based version of DONATION Standard, providing cloud-accessible donor management, reporting, and communications tools. Payment processing is provided by Forward (DBD Ventures LLC), a Tier 1 PCI DSS-compliant payment facilitator whose payment flows are white-labeled within the platform. Account Holders are boarded to Forward as sub-merchants; all funds flow directly from donors to the nonprofit’s bank account through Forward’s payment infrastructure. The Company does not hold, custody, or intermediate funds at any point in the transaction process.
DONATION Standard and ACCOUNTS Standard are desktop software products for nonprofit organizations. All products require registration; subscriptions or annual fees apply as described at the time of registration.
Subject to these Terms, the Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Services for your own lawful purposes. You shall not sell, rent, lease, distribute, or commercially exploit the Services; reverse engineer or disassemble any part of the Services; access the Services to build a competitive product; or copy or reproduce any part of the Services except as expressly permitted.
You must provide accurate, complete, and current registration information and maintain the confidentiality of your password. You are solely responsible for all activity under your account. Notify us immediately of any unauthorized use at info@Software4Nonprofits.com. We reserve the right to refuse registration or cancel accounts at our sole discretion.
You agree not to use the Services to infringe intellectual property rights or violate any law; submit false or misleading content; engage in abusive, harassing, defamatory, or fraudulent behavior; distribute spam; upload viruses or malicious code; impersonate others; or interfere with the Services. You shall abide by all applicable laws, including anti-money laundering, sanctions, and anti-terrorism financing laws. The Company may suspend or terminate accounts pending investigation of any suspected violations.
Payment processing for DONATION Pro and DONATION Online is powered by Forward. Account Holders are boarded as sub-merchants to Forward, and all transaction funds are settled directly by Forward to the Account Holder’s verified U.S. bank account, less applicable Transaction Fees. The Company does not hold, custody, or intermediate transaction funds at any point. All credit card data is encrypted and tokenized by Forward. By using Software4Nonprofit’s payment features, Account Holders agree to accept and comply with Forward’s sub-merchant terms and policies as a condition of using the Payment Gateway.
If we or Forward deem any charge suspicious or fraudulent, we may hold funds pending verification and reserve the right to refund the transaction to the original payment method. The minimum charge is $0.50 and the maximum is $50,000.00 plus applicable fees. Certain items and services are prohibited from being sold through the Payment Gateway.
A Transaction Fee of 4.9% + $0.30 is applied to each charge processed through the DONATION Pro Payment Gateway. By default, the donor covers the Transaction Fee—it is added to the total charge amount and paid by the supporter. The donor may opt out at the time of transaction, in which case the Account Holder (nonprofit) covers the fee and it is deducted from the settlement amount before funds are deposited to the Account Holder’s bank account. When the donor covers the fee, it is paid directly to the Company and is not tax-deductible; a 0% fee is applied to the Account Holder’s settlement for that charge.
The Company provides a Guaranteed Effective Rate of 1.5%. If the Account Holder’s average Transaction Fee percentage for Qualified Transactions in a calendar quarter exceeds 1.5%, we will apply a Rate Credit to the Account Holder for the difference. “Qualified Transactions” are charges from supporters through public campaign pages or Company-provided card readers where the donor fee coverage option is active. Manual payments, charges where the donor opts out of fee coverage, and charges where the Account Holder has deactivated the fee coverage option are Non-Qualified Transactions excluded from the rate calculation.
Data submitted by or on behalf of Account Holders (“Account Holder Data”) remains the property of the Account Holder. We will not sell, license, or share Account Holder Data except when directed by the Account Holder, required by law, necessary for payment processing through Forward, or to provide technical support. Account Holder Data excludes persistent transaction log data (“Charge Data”), which is the property of the Company and/or Forward.Upon termination, Account Holder Data is available for retrieval for 90 calendar days and then deleted. Account Holders are responsible for the accuracy and legality of their data and for providing their own privacy policy to end users. Account Holders agree not to collect Sensitive Information (credit card numbers, social security numbers, government IDs, health data) through the Service except as expressly facilitated by the platform.
Supporters provide payment at the time of contribution. Estimated delivery dates are estimates only. Account Holders must make good-faith efforts to fulfill campaign obligations. Supporter data becomes Account Holder Data. By contributing, supporters consent to being added to the Account Holder’s mailing list (with the ability to unsubscribe). Fundraisers are bound by the same terms as Account Holders. The Company is not responsible for damages arising from campaign activities including event tickets, items, or services.
Account Holders are financially liable for all chargebacks, refunds, and fines arising from their use of payment processing features, including fees assessed by Forward, card networks, or financial institutions. Chargeback amounts and fees are deducted from future settlements or, if the Account Holder’s settlement activity is insufficient, are invoiced as a debt owed to the Company and due upon receipt.
Current pricing is available on our website. DONATION Pro and DONATION Online Account Holders must maintain an active subscription; terms and costs are agreed at registration. Free trials may be offered, after which your payment method is charged automatically. For ACCOUNTS and DONATION Standard, registration is free; annual fees apply for continued use, updates, and support.
Account Holders are responsible for communicating their refund policy to supporters. The Company does not refund Transaction Fees. Supporters requesting refunds should contact the Account Holder; we will process authorized refunds using commercially reasonable efforts. Refunds are processed through Forward and deducted from the Account Holder’s future settlements. For canceled events or undelivered orders, we reserve the right to issue refunds to supporters from the Account Holder’s future settlements. We reserve the right to force refunds to protect platform integrity. Subscription refunds are available for unused full calendar months after cancellation. Desktop product refund policies are communicated at purchase.
You are responsible for determining what taxes, if any, apply to the payments you make or receive, and for collecting, reporting, and remitting the correct tax to the appropriate authority. The Company is not responsible for determining whether taxes apply to your transactions or for collecting, reporting, or withholding any taxes. The Company or Forward may report payments to the Internal Revenue Service as required by applicable law, including the issuance of IRS Form 1099-K where reporting thresholds are met.
If an Account Holder is a 501(c)(3) organization, it may offer tax receipts to supporters as a convenience. Not all payments may be tax-deductible; the Company disclaims any liability regarding tax classification. The Company is a software platform only and does not solicit funds for charitable purposes.
All intellectual property in the Services—including copyrights, patents, trademarks, and trade secrets—is owned by the Company or its licensors. All trademarks, logos, and service marks displayed on the Services are the property of their respective owners. You may not use them without prior written consent. By submitting content through the Services, you grant the Company a worldwide, non-exclusive, irrevocable, royalty-free license to use, reproduce, modify, display, and distribute it in connection with the Services. You retain ownership but warrant that your submissions do not infringe third-party rights.
The Company has adopted a DMCA policy. If you believe content on the Services infringes your copyright, provide written notice (pursuant to 17 U.S.C. § 512(c)) to info@Software4Nonprofits.com including: your signature; identification of the copyrighted work and the infringing material; your contact information; a good-faith statement that the use is unauthorized; and a statement that the notice is accurate and you are authorized to act on behalf of the copyright owner. We may terminate accounts of repeat infringers.
The Services are provided on an “as-is” and “as available” basis. The Company and our suppliers disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, quiet enjoyment, accuracy, and non-infringement. We do not guarantee that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. If applicable law requires warranties, they are limited to 90 days from first use.
To the maximum extent permitted by law, the Company shall not be liable for any lost profits, lost data, costs of substitute products, or any indirect, consequential, incidental, special, or punitive damages. Our total liability shall not exceed one hundred U.S. dollars ($100.00). Our suppliers and payment facilitator (Forward / DBD Ventures LLC) shall have no liability under these Terms except as set forth in their own agreements.
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any third-party claims, liability, damages, and costs (including attorney’s fees) arising from your use of the Services, violation of these Terms, or infringement of any rights.
These Terms remain in effect while you use the Services. We may suspend or terminate your access at any time for any reason at our sole discretion. Upon termination, your right to use the Services ceases immediately and may involve deletion of your content from our databases. The Company has no liability for any termination.
Please read this Arbitration Agreement carefully. It affects your rights and contains procedures for mandatory binding arbitration and a class action waiver.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles.
All claims and disputes that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis through the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Before seeking arbitration, the disputing party must send a written Notice of Dispute to the other party at info@Software4Nonprofits.com and attempt informal resolution for 30 days.
Arbitration shall be conducted by a single neutral arbitrator. Claims under $10,000 may be resolved through non-appearance-based arbitration. Hearings will be within 100 miles of your residence. Each party bears its own costs and an equal share of ADR fees.
All claims must be brought on an individual basis and not as part of a class action. The parties waive their rights to a jury trial.
Either party may bring an action in small claims court or seek emergency equitable relief. Claims of defamation, violation of the Computer Fraud and Abuse Act, and IP infringement are not subject to arbitration. Where litigation is permitted, the parties submit to the exclusive jurisdiction of the state and federal courts in Delaware. This Arbitration Agreement survives termination.
These Terms constitute the entire agreement between you and the Company. Our failure to enforce any provision does not constitute a waiver. If any provision is held invalid, it will be modified to the minimum extent necessary and the rest remains in force. You may not assign these Terms without our consent; we may freely assign them. Your relationship to the Company is that of an independent contractor. The Company is not liable for failures due to causes beyond its reasonable control, including payment processor outages, banking system delays, natural disasters, and government actions. You consent to receive communications electronically, which satisfy any legal writing requirement. The Services may contain links to third-party websites; we are not responsible for third-party content or practices, and their terms apply when you click through. Each user is solely responsible for their own content, and we are under no obligation to become involved in disputes between users.
S4NP Corporation
16192 Coastal Highway
Lewes, DE 19958
info@Software4Nonprofits.com
Copyright © 2026 S4NP Corporation. All rights reserved.