Software Licensing and Evaluation
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Starting with version 2.70, all versions of DONATION except for the Lite version have software licensing built into them.
What this means is that when you first install DONATION, or first upgrade an earlier version to version 2.70 or later, it will start out as an Evaluation version of the program. This evaluation version will expire in 60 days, and is limited only in that you cannot create and store real receipts with the program. The only option on the Receipt menu that is available is the Current Donor Sample option, which creates a sample receipt so that you can see what they look like. However, the sample receipts do not get stored in the program's database.
The Evaluation version always starts up on the Evaluation and Licensing window of the program. As long as your 60 day evaluation period has not yet expired, you can click the Continue button on that window to continue on into the program, and use all features (except for creating real receipts, as mentioned above).
The Evaluation and Licensing window that comes up when the program is an Evaluation version tells you how many days you have left in your evaluation period. If your evaluation period has 14 or fewer days left in it, and you need more time to decide on whether or not to purchase DONATION, you can click the Request Key for Extension of Evaluation Period button. That brings up an email, addressed to Software4Nonprofits.com, requesting a 30-day extension. Please fill in the reason for your request, then send the email. (Note: Until you only have 14 days left in your evaluation period, this option is not displayed.)
You should receive an email response, generally within 48 hours, but usually much sooner. This response will explain what to do. Basically, the email contains a key, consisting of numbers and letters. In the Evaluation and Licensing window, click the Install Key for Extension of Evaluation Period button. That brings up the Install Evaluation Extension Key window. You will need to copy the key out of the email you received (e.g. by highlighting it with your mouse and pressing Ctrl+C, i.e. hold down Ctrl and press C) and paste it into the entry field in this window (by pressing Ctrl+V). Click the Accept Key button, and it should extend your evaluation period by another 30 days.
Obtaining a License Key for the Program
In order to have DONATION stop being an Evaluation version, you need to make an Initial Purchase payment to Software4Nonprofits.com and install the License Key that that entitles you to in the Evaluation and Licensing window. After doing this, that window will no longer come up every time you start DONATION, and all of the features of DONATION will be available.
You are entitled to receive a License Key for your organization if you paid for DONATION within the last 12 months prior to your request for the Key.
To see how to make a payment by cheque or credit card, go to the PRICING/PAYMENT page at http://www.software4nonprofits.com/pricing.htm.
Assuming that you have paid your Initial Purchase fee (and your payment has already been received and acknowledged by Cooperstock Software), you can click the Request License Key for your Organization button in the Evaluation and Licensing window. After asking you a questions about whether you have paid in the last 12 months, that normally brings up an email, addressed to Software4Nonprofits.com, requesting the license key. If desired, you can add any further comments to this email, then send it. (If you have not yet paid, it gives you options on how to do so.)
You should receive an email response, within 48 hours, but usually much sooner. This response will explain what to do. Basically, the email contains a two-line key, consisting of numbers and letters. In the Evaluation and Licensing window, click the Install License Key for your Organization or Install Updated License Key for your Organization button. That brings up the Install License Key window. You will need to copy the two-line key out of the email you received (e.g. by highlighting it with your mouse and pressing Ctrl+C, i.e. hold down Ctrl and press C) and paste it into the entry field in this window (by pressing Ctrl+V). Click the Accept Key button, and it should install your license key, and change DONATION from an Evaluation version to a full version, and/or update the support and upgrades eligibility date.
License Keys are Connected to Organization Names
Your license key is partly based onyour Organization Name. If you change the name of your organization in the Maintenance à Organization Info window, you will no longer be licensed and DONATION will go back to being an Evaluation version. You will have to request another license key. In the email that you send requesting it, please explain that this is due to a name change. To make this request immediately, you can either exit and restart DONATION, which will bring up the Evaluation and Licensing window, or use Tools à Request or Install License Key which will also bring it up. There will be no further charge for your license key for a name change, unless of course you are really switching DONATION to be used for a completely different organization.
Similarly, if you use Database à Switch Databases to create or switch to additional databases for other organizations, or Backup/Restore à Restore Database to restore a database with a different organization name in it, you may need to obtain another license key for the different organization names. There is no additional charge for maintaining databases for more than one organization on the same computer.
If you need to move the program to another computer for the same organization (or, for instance, rebuild your computer after a hard disk crash), you can use the same license key for that other computer. The same applies if you use DONATION on two computers, and transfer your database between computers. If you no longer have the email containing the license key, just request it again.
Eligibility for Upgrades and Support / Annual Renewals
When you make your initial purchase or pay an annual renewal fee, you are then eligible for upgrades or support for one year from your payment date, which is the date on your cheque, or the date you paid using a credit card. The expiry date for your eligibility for upgrades and support is part of the license key that you install. To see your expiry date, use Tools à Request or Install License Key. It will be displayed in the window that comes up.
After making any payment, or being informed for any other reason that your eligibility period for support or updates has been extended, you can use the Request License Key for your Organization button on the Licensing and Evaluation window to request an updated key. Installing this updated key will inform the program that your eligibility for support and updates has been extended appropriately, and will allow it to accept updates.